POLICY

CANCELLATION POLICY

We have been closed for most of 2020. Please respect and honor the artist's time and other scheduled clients by being on time. Every client who books gets a 3 day reminder in text format. Anything canceled or rescheduled after 48 hour notice is same as NO SHOW Cancellation Price. Please see per procedure when booking. If someone cancels in 48hrs or less of their appointment, that spot will most likely NOT be filled within that time, leaving a void in the day of the artist, when other clients could have booked that slot instead. In the booking form, every client must abide by our policy. A client is considered a NO SHOW after 20 minutes if no communication has been made. There are fees for a NO CALL NO SHOW in any industry. It is a way to protect small businesses from losing income we have worked so hard for. We keep our policies fair and respectful. Last minute cancellations will be charged the Full Amount. There are no refunds on any deposits and if you have cancelled after the 48hrs you will be required to put another deposit down for any future services.

THE DAY OF YOUR APPOINTMENT

If for any reason on the day the service you do not meet the required health requirements to preform the service that you have booked we have the right to refuse services. It is at the discretion of your artist on what charges will be made and or refunded for re-booking or cancellation of the appointment.

HOW TO PREPARE

To help prevent excessive bleeding/ bruising/ or irritations, please refrain from consuming pain relievers/killers, fish oils, and blood thinners unless directed by your physician. Do not consume alcoholic beverages and caffeine the night before and the day of your treatments. Please refrain from exercising on the day of the procedure.

Do not apply glycolic acid, chemical peels, retinoids, exfoliators or any products that cause sensitivity to your skin the day prior to your appointment.

If you have any further questions on how to be better prepared for your treatment book please call us at 707-495-9679